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Customer Terms of Business (B2B) template

Sets standard terms for supplying business customers, with enforceable late-payment provisions. It is included in every Buzz Legal subscription.

The law it is built on

Late Payment of Commercial Debts (Interest) Act 1998: statutory interest 8% above Bank of England base (simple), plus fixed compensation of £40 / £70 / £100 by debt size. Unfair Contract Terms Act 1977 s.2(1): liability for death or personal injury from negligence cannot be excluded.

Before you use it

Read it against your own business before you issue it, and change what does not fit: what you sell, who you sell to, what you have already agreed and what has already gone wrong decide whether a clause protects you. If the other side has already threatened a claim, that is a dispute, and it goes to AD Solicitors.

What is in it

The document has 10 numbered sections:

Filling it in

Everything in square brackets is a blank for you to complete: names, dates, figures and the terms particular to your business. Read the whole document before you send it, and check most closely the clauses on what happens when something goes wrong, because they are drafted for businesses in general.

If a clause does not apply, take it out rather than leaving it blank.

Customer Terms of Business (B2B)

This template comes with a subscription

All 101 documents in the library are included in every Buzz Legal plan, kept current as the law changes, along with answers to the legal questions you ask as they come up. Plans start at £49 +VAT a month and you can cancel the first two at any time.

Or have this one drafted for your business

We draft your Customer Terms of Business (B2B) around how you trade, at a fixed price agreed in writing before work starts. Subscribers get 10% off.

We reply by email with the price. Nothing is chargeable until you approve it.


Common questions

How do I get this template?

The library is included in every Buzz Legal subscription, which starts at £49 +VAT a month. One plan opens all of them, and they are kept current as the law changes. If you only need this one document and do not want a plan, we will draft it around your business for a fixed fee agreed before anything starts.

Will it be right for my business?

It covers what the law requires for this kind of document. It does not know your business, so have the clauses on what you are liable for, what happens when things go wrong and who owns what read against your own situation.

What does it cost to have it done properly?

A contract review is a fixed £249 +VAT and covers one document read in full with the risks marked up. Drafting from scratch is priced per job and agreed in writing before anything starts. If legal questions come up most months, compare the cost of paying per job with a subscription from £49 +VAT a month.

Have it drafted around your business

Get in touch

A contract review is a fixed £249 +VAT for one document read in full and marked up. Drafting is quoted in writing before anything starts.

Buzz Legal Ltd — business legal services for owners and employers. Court work is handled by AD Solicitors, authorised and regulated by the SRA (no. 8011228).