Privacy Policy

1. Who we are

Buzz Legal Ltd is a company registered in England and Wales with company number 17078192 and registered office at 16 Aylmer Parade Aylmer Road, London, N2 0PE.

Email: hello@buzzlegal.co.uk | Phone: 01924 367 902

Buzz Legal Ltd provides non-reserved legal services and practical business legal support. If a matter needs reserved legal work, we may refer or introduce you to RHF Solicitors or another appropriately authorised provider.

2. The personal data we collect

We may collect and process the following types of personal data:

• identity data, such as your name
• contact data, such as your email address, phone number and business address
• business data, such as your company name, job title and information about your business
• enquiry and matter data, such as the details you provide about your legal or business issue
• correspondence data, including emails, messages, calls and notes of conversations
• technical data, such as IP address, browser type, device type and usage information
• marketing preferences

3. How we collect your personal data

• directly from you when you complete a form, contact us or become a client
• from your use of our website, including through cookies
• from third parties such as referral partners, introducers or authorised law firms
• from publicly available sources such as Companies House

4. How we use your personal data

• respond to enquiries
• assess whether we can help you
• provide our services
• manage our relationship with you
• prepare proposals, engagement documents and invoices
• refer or introduce matters to RHF Solicitors where appropriate
• administer and improve our website
• comply with legal, regulatory and record-keeping obligations
• send service-related and marketing communications where permitted

5. Our lawful bases

We rely on one or more of the following lawful bases under the UK GDPR: contract, legitimate interests, legal obligation, and consent where we ask for it.

6. Who we share your data with

We may share your personal data with our staff, contractors and professional advisers; IT, hosting and analytics service providers; payment processors; RHF Solicitors where referral is needed; and regulators or courts where required.

7. International transfers

Where service providers process personal data outside the UK, we take appropriate steps to ensure your data is protected in accordance with applicable data protection law.

8. Data retention

We keep personal data only for as long as reasonably necessary. General enquiries: up to 12 months. Prospective client records: up to 24 months. Client files: typically 6 years after the end of the relationship.

9. Your rights

You may have the right to access, correct, erase, restrict or transfer your personal data, and to object to certain processing. To exercise any of these rights, contact us. You also have the right to complain to the Information Commissioner's Office (ICO).

10. Marketing

We may send you marketing communications where permitted by law. You can opt out at any time using the unsubscribe link in our emails or by contacting us.

11. Cookies and website tracking

Our website may use cookies and similar technologies. Please see our Cookie Policy for more information.

12. Security

We use appropriate technical and organisational measures to help protect personal data. No method of transmission over the internet is completely secure.

13. Third-party websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

15. Contact us

Buzz Legal Ltd, 16 Aylmer Parade Aylmer Road, London, N2 0PE | hello@buzzlegal.co.uk | 01924 367 902