Common questions
Which clause costs businesses the most money in practice?
The liability cap, closely followed by the payment terms. A cap limits the maximum one side can be made to pay if things go wrong, and it is usually set as a multiple of the fees — so a £10,000 contract with liability capped at fees paid means £10,000 is your ceiling, whatever the loss. That is comfortable when you are the supplier and dangerous when you are the customer, because the harm a failure causes you rarely bears any relation to what you paid for it. Read the cap against the worst realistic outcome, not against the invoice. If the two are wildly apart, that is the clause to negotiate first, and the one most people never mention.
Can I charge interest on a late invoice if my contract does not mention it?
Yes, on business-to-business debts. The Late Payment of Commercial Debts (Interest) Act 1998 gives you statutory interest at 8% above the Bank of England base rate, plus fixed compensation of £40 on debts under £1,000, £70 between £1,000 and £9,999.99 and £100 at £10,000 or more, per invoice, whether or not your contract says a word about it. You can claim reasonable recovery costs above the fixed sum where your actual costs were higher. It does not apply to consumer debts. The base rate has been 3.75% since 18 December 2025, so the rate to apply is 11.75%. Most businesses never claim any of this, which is exactly why late payers keep paying late.
What is an indemnity clause, and should I worry about it?
An indemnity is a promise to cover another party's losses, and it is more dangerous than an ordinary breach-of-contract claim for three reasons: it often sits outside the liability cap, it can be triggered without proving breach in the usual way, and the normal limits on recovering remote losses may not bite. A wide, one-way indemnity can leave you paying third-party claims and legal costs with very little connection to anything you did wrong. Three questions to ask: what exactly am I indemnifying, is it capped, and is it mutual. If the answer is everything, no and no, that is not a detail to concede in the interests of getting the deal signed this week.
Does an entire agreement clause mean the emails we exchanged do not count?
Often, yes — that is precisely what it is for. An entire agreement clause is designed to make the signed document the whole of the deal, so a promise made in an email, a pitch deck or a sales call that never made it into the contract can simply fall away. Well-drafted versions go further and record that you have not relied on any representation outside the document. The consequence is simple and painful: if something mattered enough to make you sign, it needs to be in the operative terms, not in the covering email. Before signing, read back through your own correspondence and check that every promise you are relying on appears in the contract itself.
How do I stop an auto-renewal clause locking me in?
Find two dates before you sign: the renewal date, and the last day of the notice window for stopping it. Put both in the calendar with a reminder a month before the window opens, not the day it closes. Evergreen clauses roll the contract for another full term unless you give written notice inside a narrow period, often 60 or 90 days before the anniversary, and missing it by a week is how businesses end up paying another year for something they stopped using. If you are the one drafting, keep renewal and notice terms fair and flag them clearly — a renewal buried in small print is exactly the sort of term a court may decide was never properly incorporated.
Are liability caps enforceable, or will a court strike them out?
Between businesses, courts will generally hold you to a cap you agreed. The Unfair Contract Terms Act 1977 requires exclusions and limitations in standard terms to be reasonable, and liability for death or personal injury caused by negligence cannot be excluded at all, but “I agreed to a bad cap” is not on its own a route out of it. Do not sign a cap on the assumption a judge will rescue you later. The point cuts both ways: if you are relying on a cap in your own terms, an aggressive one is worth less than a defensible one, because a limitation held to be unreasonable leaves you with no limit at all rather than a slightly higher one.
What can Buzz Legal do about a contract already in front of me?
Send the document and the deadline. A contract review starts at £249 +VAT for a contract of ordinary length and gets you, once the scope is agreed in writing: a marked-up copy showing where the problems are, a written summary separating standard terms from real risk, suggested replacement wording for the clauses worth arguing about, and one follow-up call or email exchange. Reviewing and drafting contracts is non-reserved work, so no solicitor is required for it. What we cannot take on is a contract that has already become a dispute — if the other side has instructed solicitors or threatened a claim, that is contentious work for RHF Solicitors (SRA no. 324115), and you will hear that on day one rather than halfway through.